CUSTOMER SERVICE
Make your clients even happier
- Solve service issues on the spot to improve customer satisfaction.
- Check customer/client status anywhere, any time, with dashboards and tools.
- Maintain control of all maintenance contracts.
SALES
Sell more, market smarter.
- Write job estimates more quickly to close the sale.
- Track your pipeline with custom CRMs (customer relationship management technology).
- Measure sales and marketing performance of your vendors or progress against previous campaigns.
- Automate marketing activities across email, mobile, and web.
OPERATIONS
Streamline day-to-day tasks.
- Automate and optimize bookkeeping, billing, and accounts payable.
- Build tools for document management, inventory management, and project management.
- Schedule staff members and assign tasks with custom calendars.
- Track time and attendance across all functions.
FINANCE & OPERATIONS
Save time, trim expenses.
- Get paid faster with automated billing and more payment options.
- Assign jobs and tasks from anywhere through employee scheduling.
- Access real-time reporting with management dashboards.
- Automate repetitive processes to reduce training and labor costs.
What Our Clients Are Saying
Working with Gibbs Software Solutions is the epitome of partnership. They are creative, thoughtful, and aligned with our mission.
MANDY TOWNSEND - JVS Boston
Denver and his company are all very responsive to our needs and helpful with the training, integration, and implementation of the application.
GAVIN WILLIAMS - Williams Energy
Gibbs Software Solutions worked with us tirelessly to rewrite our inventory program and rebuild our software to custom specifications.
MELISSA SPARKS - J.J. Teaparty, Inc.